This paper presents a comprehensive diagnosis of Job Security and Job Satisfaction across different service sectors in Bangladesh during the unprecedented COVID-19 pandemic. Many service sector employees found themselves in a precarious situation, facing significant vacillation in their employment stability. Utilizing a survey of 300 professionals—including teachers from schools, colleges, and universities, as well as bankers, doctors, and engineers—the study investigates the relative importance of job security and satisfaction factors. The findings reveal that working conditions, the opportunity to implement personal methods, and co-worker harmony were the most critical factors contributing to satisfaction during the crisis. The research also explores the influence of demographic variables such as age, gender, and managerial status on professional attitudes. While identifying the differences between intrinsic and extrinsic satisfaction factors, the results indicate that employees were generally only "slightly satisfied" with their roles, with job insecurity emerging as a primary source of distress. This study provides vital insights for policymakers and administrators to address the agonizing challenges faced by the service sector workforce in maintaining resilience during global health crises.

Keywords: Job Insecurity, Job Satisfaction, Service Sector, COVID-19, Employment, Bangladesh, AUB.