Abstract

This study examines the influence of human resource management on the performance of commercial banks in Bangladesh. The current economic landscape is marked by globalization, growing investor and customer demands, and intensified market competition, prompting commercial banks to enhance their performance through cost reduction, loan and deposit service improvements, and procedural enhancements to sustain their competitiveness. A quantitative research approach was adopted for this study, and data was gathered from 240 employees working in commercial banks in Bangladesh. The findings indicate a positive correlation between decentralization and organizational performance.